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Find out about vacancies at Hexham Abbey.

Current Vacancies

 

Events Co-ordinator/Trainee Events Manager

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Verger

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Please scroll down the page for more information on each role.

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Events Co-ordinator / Trainee Events Manager

Background

Hexham Abbey is a thriving organisation encompassing the Parish Church of St Andrew, and a trading business which manages the business operations across the site.  Alongside a Café and Gift Shop, the trading business operates a suite of function rooms that are hired out for a variety of uses, from wedding receptions, parties, meetings and activities.  The Abbey itself also hosts numerous events each year, including concerts, large scale services and exhibitions.

We are looking for an ambitious person who will, over time, develop into a full scale Event Manager, starting as either a trainee or co-ordinator, we will train and guide you to take on more responsibilities as you grow into the role. 

This is not a ‘9-5’ role, it is a demanding and fast moving position that requires you to think on your feet, re-acting and dealing with numerous enquiries, bookings and administration duties.  We are looking to hire someone who wants to be part of a growing business, and who will hence grow with it.

We will consider applications from a more senior background to start as an Events Manager – please detail this on your letter of application, or contact us for an informal conversation pre-application.

 

Responsibilities

  • Provides excellent customer service to clients and prospects hiring spaces at the venue, both in person and via telephone and email communications.Acting as a point of contact for enquires of all types.
  • Liaises efficiently with the Catering department to arrange required resources and staffing
  • Efficiently manages venue operations through the management of event set up and take down with the caretaking team.
  • Ensures venue is clean and fit for use through effective liaison with the caretaking/cleaning team.
  • Manages administration including invoicing.
  • Manages the delivery of internal events with efficient planning and liaison with other staff and departments

Person Specification  - Required Experience & Skills

  • Good understanding of office software and technology/communications systems, such MS Office, event management software and social media platforms
  • A strong appreciation of good customer service
  • Basic sales and marketing in a revenue/audience generation context
  • Excellent attention to detail with first class organisation skills
  • A positive and outgoing persona, not afraid of a challenge

Working Hours & Benefits

  • 37.5hrs per week worked flexibly where appropriate
  • Regular evenings/weekend working to cover events such as weddings and performances
  • £18,000 per annum(rising up to £24,000 for the full Events Manager role)
  • Performance based bonus of up to £2,000 per annum
  • Pension provision
  • 28 day annual holiday allowance
  • Onsite parking permit
  • Employee discounts

 

To apply you need to download and complete an application form which you can download here.

Please note that we will only consider your application if you request, complete and submit our application form. Just submitting your CV is not considered an application.

For an informal conversation please contact Owen Mills on 01434 611 908.

Closing date 4th February.

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Verger

THE ROLE OF THE VERGER

The post of Verger fundamentally includes three main areas:

 

Caring for people - welcoming visitors, showing them the Abbey, answering questions, cooperating and coordinating matters with representatives of visiting groups, voluntary groups, etc, dealing with those in distress or in trouble, and playing a full and cooperative part within a diverse staff team.

The verger will also support the volunteer stewards and arrange their rota.

We expect the verger to be First Aid trained and offer the training. Likewise, we take Safeguarding very seriously and offer the appropriate training.

The Verger is the person responsible for evacuating the building safely in an emergency and for briefing stewards before major services and events on the emergency and evacuation procedures.

 

Caring for worship - supporting the clergy, doing all the background preparation for worship and taking a ceremonial part in some services, developing detailed liturgical knowledge from liturgical colours and clergy vesture to dealing with holy sacraments and an understanding of liturgical books used, dealing with the official registers for services, ordering consumables such as altar breads, wine and candles, being an altar server at some services of Holy Communion, exploring being granted permission by the Bishop to administer the chalice at Communion, and sharing in the leading of Morning and Evening Prayer especially when the clergy are absent.

 

Caring for the building – cleaning thoroughly inside and outside the building (including the choir school toilets), minor maintenance, updating noticeboards, prepare/move furniture for different services, exhibitions, concerts etc (the job can be physically demanding at times), operate lighting/clock/sound/heating systems, being the first response person for the emergency services and the alarm monitoring station, ensure general maintenance under the guidance of the relevant person in authority, ensure Health and Safety policies are observed etc.

While the focus of the verger is the ecclesiastical building, we expect him or her to be flexible and willing to support the caretaking team of the Abbey's Priory Buildings as required. They in turn offer support to the vergers.

We expect applicants to be or be willing to become either a communicant member of the Church of England or a practising member of a Christian church in good standing with the Church of England, since the verger's duties include taking a full part in worship and occasionally leading said services in the absence of the clergy. The post therefore carries a genuine occupational requirement under the Equality Act 2010.

 

PERSON SPECIFICATION

 

Required abilities and attributes

The successful candidate will

  • be friendly and welcoming, aware of the responsibility of representing the Abbey to the public,
  • possess great interpersonal skills for dealing with all manner of people,
  • be physically fit and able to work at heights,
  • be utterly trustworthy, reliable, honest, discreet and loyal,
  • have literacy and numeracy skills and be computer literate
  • be well organised and able to forward plan, noting issues on the horizon
  • have the ability to evaluate, learn and develop
  • have the ability to handle difficult issues without getting flustered and in a sympathetic manner
  • be self-motivated and able to work unsupervised
  • be a helpful and cooperative team member with the good of the whole organisation and all its constituent people and elements at heart
  • be supportive of requirements of clergy, churchwardens, staff members, volunteers and congregations
  • understand and appreciate the unique heritage of Hexham Abbey, both its historic and religious significance
  • be a Christian supporting the worship life of the Abbey

The successful applicant will not be able to start the job until we have clearance from an enhanced DBS check.

 

Desirable qualifications and experience lie in the following areas:

  • tourism & hospitality and heritage
  • general administration
  • working with volunteers
  • managing health & safety compliance and emergency procedures
  • managing safeguarding processes and procedures

 

WORK TIMES 

The demands of the post entail regular work at weekends, and no holidays over Christmas and Easter. We also expect flexibility to allow for evening work to cater for events (overtime or time off in lieu are offered).

There are two part-time vergers in post one of whom covers some Sundays.

The new post will be virtually full-time, with overtime during busy periods.

Over 3 to 6 months the new postholder will be expected to take on the role of lead verger, with oversight over the verging team and its area of work.

 

SALARY

Between £16,000 and £18,000, depending on responsibilities taken on.

We offer a pension scheme through People's Pension.

This is a varied and demanding role, and for the person keen to contribute to the life of the Abbey and the wider community, it is a rewarding post indeed.

Click here to download the application pack

Please note that we will only consider your application if you request, complete and submit our application form. Just submitting your CV is not considered an application.

 

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We are always looking for Volunteers who would like to help out here at Hexham Abbey.  This could be guiding and stewarding visiting groups, for those with an interest in history who enjoy helping and interacting with people.  Our Gift Shop and Cafe are also partially staffed with volunteers who simply enjoy keeping busy and giving people a warm welcome as they visit our site.

 

If you would like to speak to someone further about volunteering opportunities please contact Owen Mills, on gm@hexhamabbey.org.uk, or 01434 611 908.

 

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